Privacy Statement

Privacy Statement

1. About Us

We are an online home lighting retail business serving customers within the contiguous United States (48 states). We collect and process your personal data in strict compliance with United States federal laws and the California Consumer Privacy Act (CCPA).

2. Personal Data We Collect

  • Name, email address, phone number
  • Billing and delivery addresses (United States only)
  • Order history, purchase details, and payment information
  • Payment data processed securely by third-party payment processors
  • IP address, device information, website usage data
  • Customer service, return, and exchange records

3. How We Use Your Information

We use your data to:

  • Process, fulfill, and deliver your orders within the contiguous United States
  • Process payments and refunds securely via authorized third-party payment providers
  • Provide customer support and manage returns
  • Prevent fraud, chargebacks, and unauthorized transactions
  • Comply with tax and legal requirements
  • Improve our website, products, and services

4. Data Transfers

As we operate and deliver orders exclusively within the contiguous United States, your personal data is processed and stored within the United States. We do not transfer your personal data to countries outside the United States for order fulfillment, logistics, or after-sales service. All data processing adheres to United States data protection standards and applicable federal and state laws.

5. Sharing Personal Information

We share information only with necessary third parties:

  • Third-party payment processors (payment processing and fraud prevention)
  • Domestic shipping carriers and logistics providers
  • Website hosting, platform, and analytics services
  • Legal, tax, and compliance advisors as required
  • We do NOT sell your personal information.

6. Data Security & Retention

  • Under the California Consumer Privacy Act (CCPA) and U.S. privacy laws, you hold the right to access, correct, delete, restrict usage, or request portability of your personal information.
  • If you wish to exercise any privacy rights, please reach out to us via our official contact details listed below.

7. Your Privacy Rights

Under the laws of the United States, you may request access, correction, erasure, restriction, or data portability of your personal data.

To exercise your rights, contact us.

8. Contact Us

  • Legal Entity: JHGFCDSDF LLC
  • Registered Address: 102 S Cascade Ave, Colorado Springs, CO 80903, United States
  • Official Compliance Email: cjun15999@vibehear.shop