1. Shipping Areas
We currently deliver orders to the contiguous United States (48 states) only. We do not ship to Alaska, Hawaii, U.S. overseas territories (including Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, and Northern Mariana Islands), remote islands, restricted postal zones, or sanctioned and embargoed regions. Please verify your shipping address prior to checkout.
2. Order Processing
Orders will be processed and shipped within 1–3 business days after payment is confirmed. Business days exclude weekends and U.S. public holidays. A tracking number will be sent to you once your order is dispatched.
3. Delivery Time
Standard Delivery: 5–10 business days within the contiguous United States. Delivery delays may happen during peak seasons, carrier disruptions, or bad weather. These delays are not eligible for compensation.
4. Shipping Fees
We offer FREE shipping on all orders delivered within the contiguous United States. No shipping fees will be charged at checkout. There are no expedited or express shipping options available at this time.
5. Damaged, Lost or Missing Items
Please inspect your package upon arrival. If the package is damaged or items are missing, take photos and contact our customer service immediately. Do not sign for damaged parcels. Claims for damage or loss will not be accepted after the package is signed for.
If your package is confirmed lost after more than 15 business days in transit, we will offer a free reshipment or full refund.
6. Address Change & Returned Packages
Address modifications are only permitted before your parcel is dispatched; no address updates can be made once shipment has commenced.
Packages returned due to invalid address, failed delivery, or customer rejection will incur round-trip shipping fees borne by the buyer.
Should you have any inquiries regarding shipping and orders, please feel free to contact our customer support team.